PRIVACY POLICY


Last updated November 21, 2022

Trica Equity is an online tool for managing employee stock option (ESOP) and cap table for startups and is affiliated to CapitalGrid Technologies Pvt Ltd.‏, a private limited company having its registered office at, 5th Floor, IndiQube Penta, 2, Shanthala Nagar, Residency Road, Shanthala Nagar, Richmond Town, Bangalore 560025 (We, Us or Our which expression shall mean and include its affiliates, successors and permitted assigns) and provides certain services on website https://app.tricaequity.com(Website), hereinafter collectively referred to as the "Platform". This Platform is owned and operated by CapitalGrid Technologies Pvt Ltd. 

This privacy policy (Policy) constitutes a legal agreement between You (You or Your, User), as the user of the Platform, and Trica Equity, as the owner of the Platform. This Policy is only applicable to the Users of the Platform, and the information and data gathered from the Users directly and not to any other information or website. You are hereby advised to read this Policy carefully and fully understand the nature and purpose of gathering and/or collecting sensitive, personal and other information and the usage, disclosure and sharing of such information.

This Policy has been prepared under the provisions of (Indian) Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules) promulgated thereunder, and sets out the practices and policies for the protection of personal information (including sensitive personal data or information) collected, received, possessed, stored, dealt with or handled by Trica Equity.

This Policy is in compliance with the GDPR, details of which are available here https://app.tricaequity.com/gdpr

BY VOLUNTARILY PROVIDING US WITH INFORMATION, YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS POLICY.

    1. This Policy read together with our Terms and Conditions describes Our policies and procedures on the collection, use, storage and disclosure of any information including, business or personal information provided by You while using Our Platform. This Policy specifically governs (i) the collection and use of personal data and sensitive personal data or information provided by You; and (ii) the processing of personal information and sensitive personal data or information provided by You while using Our Platform.

    2. Your use of the Platform will be governed by this Policy in addition to the Terms of Use as applicable to You. This Policy together with the Terms of Use are referred to as the Platform Documents.

    3. During the course of Your association with Trica Equity, You may execute certain other commercial agreements with Trica Equity or our affiliates and such commercial agreements and this Policy shall, together with the Terms of Use unless explicitly specified to the contrary, govern Your business relationship with Trica Equity.

    4. However, in the event of a conflict between the terms contained in the Platform Documents and the terms contained in the commercial agreements, as applicable to You, the terms of the commercial agreements shall prevail unless specifically provided otherwise in the respective commercial agreement. Provided the terms of such commercial agreement is not repugnant to any applicable law.

Capitalized terms not otherwise defined in this Policy or the Terms of Use shall have the following meaning:


    1. GDPR shall mean the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of personal data and on the free movement of such data, and any legislation relating to the processing of personal data effective in the UK and/or Switzerland that is intended to replicate or maintain some or all of the provisions, rights and obligations set out in Regulation (EU) 2016/679, as relevant.

    2. Personal Information shall mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person and is not otherwise publicly available. For avoidance of doubt, examples of personal information include a person's name, address (including work addresses and work email addresses), date of birth, voice, opinions about people, national insurance number, driving license number, permanent account number, etc.

    3. Sensitive Personal Data or Information shall mean personal information, which consists of information relating to any to the following of an individual: (a) passwords; (b) physical, physiological and mental health condition; (c) sexual orientation; (d) medical records and history; (e) biometric information (information derived from technologies that measure or analyse physical human characteristics such as voice patterns, fingerprints, facial patterns, (f) financial information such as Bank account or credit card or debit card or other payment instrument details; etc.

    4. User Information shall mean, collectively, Your personal information and sensitive personal data or information or any other information collected from You.
    1. Trica Equity will use the User Information provided by You only in accordance with the purposes described in this Policy.

    2. In general, You can visit Our Platform without revealing Your identity or any personal information. However, You may not be able to access multiple areas of the Platform or features provided on the Platform that require registration, subscription, or need You to reveal Your identity and/or other Personal Information or Sensitive Personal Information about You. 

    3. Minors are prohibited from using Our services and We are committed to not collecting Personal Information from any minors viewing the Platform.

    4. During Your use of Our Platform, We may collect and process such information from You, including but not limited to the below mentioned:

      1. Information that You provide to Us by filling in forms on the Platform. This includes both Personal Information and Sensitive Personal Information including contact information, name, gender, email address, mailing address, phone number, financial information including bank account details, payment instrument details, details of employment and terms thereof, particulars of employment benefits, if any, unique identifiers including user name, account number, password and personal preferences including favourites lists and transaction history. At the time of creating Your Profile on the Platform, You will be notified and be allowed to customize the information that is available to the public and that shall be private.;
      2. Information relating to Your business, finances, employment, shareholding or assets provided by You or available to the general public may be used by Us on the Platform or otherwise as agreed to in the Terms of Use or such additional Service that You may have subscribed to. 
      3. Information that You provide when You write directly to Us (including by e-mails or letters);
      4. Information that You provide to Us over telephone. We may make and keep a record of the information You share with Us;
      5. Information that You Provide to Us to enable us to provide our services;
      6. Information that You provide to Us by completing surveys, feedbacks etc;
      7. Information that You provide on discussion boards, chat rooms etc.  
      8. Information relating to logs is automatically reported by Your browser each time You access a web page. When You use the Platform, Our servers automatically record certain information that Your web browser sends whenever You visit any website. These server logs may include information such as Your web request, Internet Protocol (IP) address, location (through Global Positioning System (GPS)) browser type, referring/ exit pages and Uniform Resource Locator (URLs), number of clicks, domain names, landing pages, pages viewed, click paths, feature usage and other such information. We use this information, which may identify Users, to analyze trends, to administer the site, to track Users movements around the site and to gather demographic information about the user base as a whole. 
      9. When You use the Platform, We may employ clear web beacons which are used to track Your online usage patterns. In addition, We may also use clear web beacons in HTML-based e-mails sent to You to track which e-mails are opened/ viewed and which links were opened by You. Such collected information is used to enable more accurate reporting and making the Platform better for Our Users.

    5. Sensitive Personal Information:

      1. Trica Equity will not collect Sensitive Personal Data or Information from You unless the collection of such sensitive personal data or information is considered necessary for the purpose for which it is being collected and even in such a case, You will be made aware of the following:

        1. The fact that Your Sensitive Personal Data or Information is being collected;
        2. The purpose for which the Sensitive Personal Data or Information is being collected; and
        3. The intended recipients of the Sensitive Personal Data or Information.

      You shall have the option of not disclosing Your Sensitive Personal Data or Information to Trica Equity. In the event that You choose not to disclose Sensitive Personal Information, You may not be able to access multiple areas of the Platform or services provided on the Platform. 
    1. You shall have the right, upon request, to access and review Your Information provided to Us. You may decline to submit identifiable information through the Platform, in which case You may not be allowed to access certain features / parts of the Platform. If You are a registered user, You may update or correct Your account information and email preferences at any time by logging in to Your account. Alternatively, if You believe that any of Your information held by Us is inaccurate, You may write to Us at support@trica.co. It is Your responsibility to ensure that any information You provide to Us remains accurate and updated. We may be provided with Your Personal Information or Sensitive Personal Information by Your employer, or other Users on the Platform. Such information shall be retained on the Platform as is until such time as the User who uploaded such information requests for the modification or removal of said information in accordance with this Policy. If You believe that any of Your information provided to Us by Your Employer or other Users on the Platform is inaccurate, or if You wish that Your Personal Information be deleted, You may write to Us at support@trica.co, and We shall communicate Your request to such User and facilitate the resolution of the discrepancy 

    2. The Information collected by Us shall not be retained for longer than is required for the purpose for which the information may lawfully be used or is otherwise required under any other law for the time being in force. In certain cases, Your Employer or other User on the Platform may choose to retain Your User Information for their continued use of our Services. In such case, Your User Information can only be removed with the consent of the administrator.
    1. Cookies are small files that reside on Your computer's hard drive and generally contain an anonymous unique identifier and are accessible only by the website that placed them there and not any other sites (Cookies). Some of Our web pages and services may also utilize Cookies and other tracking technologies to collect information about Your general internet usage.

    2. You may refuse to accept Cookies by activating the setting on Your browser which allows You to refuse the setting of Cookies. However, if You select this setting You may be unable to access certain parts of Our Platform. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our system may issue Cookies when You log on to the Platform. The use of Cookies by Our partners, affiliates, advertisers or service providers is not covered by the Policy.

    3. Cookies enable Us to:

      1. estimate Our Users size and usage pattern;
      2. store information about Your preferences, and allow Us to customize Our Platform according to Your interests;
      3. speed up Your searches; 
      4. recognize You when You return to Our Platform;
      5. recall Personal Information previously provided by You; and
      6. improve Our Platform and deliver a better and personalized service.

    4. Trica Equity may use the services of certain third parties, for the purpose of operating and administering the Platform. Such third party service providers may collect the information sent by Your browser as part of a web page request, including Cookies and Your IP address and such information will be governed by the privacy policies of the third party service providers which ensure the same level of data protection, if not better, that is being adhered to by Us.
    1. We may use the User Information or other information provided by You in the following ways:

      1. monitor, improve and administer Our Platform;
      2. conduct audit, research and analysis and prepare reports and statistics with respect to market trends, patterns etc;
      3. analyze how the Platform is used, diagnose service or technical problems, maintain security;
      4. remember information to help You efficiently access the Platform;
      5. monitor aggregate metrics such as total number of viewers, visitors, traffic, and demographic patterns;
      6. to confirm Your identity in order to ensure that You are eligible to Use the Platform;
      7. to ensure that content from Our Platform is presented in the most effective manner based upon Your interests;
      8. to contact You to ensure user satisfaction with respect to Your use of the Platform;
      9. to provide You with information that You request from Us, where You have consented to be contacted for such purposes;
      10. to carry out Our obligations arising from any contracts entered into between You and Us as well as between Us and third party service providers;
      11. to notify You about changes on Our Platform;
      12. in relation to the functioning of any feature/service You access or have signed up for in order to ensure that we can deliver such features/services to You;
      13. in relation to any transaction entered by You on our Platform to subscribe to Services;
      14. in relation to any issued query or requested information by You from us;
      15. to enable Us to comply with Our legal and regulatory obligations; and
      16. to modify Personal Information such that all the elements that are capable of identifying User are removed and using such modified Personal Information to publish in public for improving Our service or product.

    2. We shall notify You if We intend to use Your Personal Information or Sensitive Personal Information for any use not covered herein or in such other additional terms of use or agreement that You sign with Us. You will also be given the opportunity to withhold or withdraw Your consent for Your use other than as listed above.
    1. Except as provided for in this  Policy, We shall not disclose / transfer Your Sensitive Personal Information to any third party without Your prior consent, unless such disclosure / transfer: (i) is necessary for performance of a contract between Trica Equity and You and You have authorized Us to share the Sensitive Personal Information; or (ii) as part of a corporate re-organisation, merger, acquisition or sale of business; or (iii) is required under applicable laws or through a court order.

    2. Third Party Disclosure: We will share Your Personal Information with third parties in the manner described below:

      1. When You place a request for services provided on the Platform or otherwise by Us through third parties, We will share Your Personal Information with those parties who are required for providing the services.
      2. We may share Your Personal Information with third parties authorized by You and in such an event, the third parties' use of Your information will be bound by this Policy or by their respective privacy policies which ensure the same level of data protection, if not better, that is being adhered to by Us. 
      3. We may disclose Your information to any member of Our related or group companies including Our subsidiaries, Our ultimate holding company and its subsidiaries, as the case may be.
      4. In the event that We sell or buy any business or assets, we may disclose Your Personal Information, with Your prior consent, to the prospective seller or buyer of such business or assets. User, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
      5. We may disclose Your Personal Information to third-party service-providers, solely in the course of their provision of services to Us. We will take reasonable precautions to ensure that these service-providers are obligated to maintain the confidentiality of Your information.
      6. We may disclose Your Personal Information, if We are under a duty to do so in order to comply with any legal obligation, or to protect our rights, property, or safety, or those of Our Users, or other third parties. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
      7. We may disclose Your information, without Your prior consent, to governmental and other statutory bodies who have appropriate authorisation to access the same for any specific legal purposes.

    3. Trica Equity requires all third parties with whom it shares any Sensitive Personal Information to implement the same level of data protection that Trica Equity has adopted, as provided for under the IT Rules.
    1. Our Platform may, from time to time, contain links to and from the websites of Our partner networks, affiliates and other third parties. The inclusion of a link does not imply any endorsement by Us of the third party website, the website's provider, or the information on the third party website. If You follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and We disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before You submit any information to these websites.

    2. Similarly, Our Platform can be made accessible through a link created by other websites. Access to Our Platform through such link/s shall not mean or be deemed to mean that the objectives, aims, purposes, ideas, concepts of such other websites or their aim or purpose in establishing such link/s to Our Platform is necessarily the same or similar to the idea, concept, aim or purpose of Our Platform and/or Our services or that such links have been authorized by Us. We are not responsible for any representation/s of such other websites while affording such link and no liability can arise upon Us consequent to such representation, its correctness or accuracy.
    1. We endeavor to securely store all information we gather within databases controlled by Us. However, We may store information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

    2. Our databases are encrypted and stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect Your information, We cannot guarantee its absolute security.

    3. We use commercially reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment.

    4. The information that We collect from You may be transferred to, and stored at, a destination inside or outside India. By submitting Your information on Our Platform, You agree to this transfer, storing and/ or processing. We will take such steps as we consider reasonably necessary to ensure that Your information is treated securely and in accordance with this Policy.

    5. In using the Platform, You accept the inherent security implications of data transmission over the internet and the world wide web cannot always be guaranteed as completely secure. Therefore, Your use of the Platform will be at Your own risk.

    6. We assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond Our reasonable control and You agree that You will not hold Us responsible for any breach of security.

    7. In the event We become aware of any breach of the security of Your information, We will promptly notify You and take appropriate action to the best of Our ability to remedy such a breach.

    8. You agree to immediately report to Us all incidents involving suspected or actual unauthorized access, disclosure, alteration, loss, damage, or destruction of data.

    9. Any Sensitive Personal Data or Information provided on the Platform is encrypted using secure socket layer technology (SSL) while transferring such Sensitive Personal Data or Information. 
    1. As a registered user with an account and a password, You are responsible for keeping Your password confidential.

    2. We will keep confidential and protect any and all information provided by You except where disclosure is required or permitted by law.

    3. You may obtain certain confidential information, including without limitation, information related to other Users or third parties including investors and companies and technical, contractual, product, pricing, business related functions, activities and services, customer lists, knowledge  of customer needs and preferences, business strategies, marketing strategies, methods of operation, markets and other valuable information in relation to such Users or third parties that should reasonably be understood as confidential (Confidential Information). You acknowledge and agree to hold all Confidential Information in strict confidence. Title and all interests to all Confidential Information shall be vested in Us.

    4. We provide access of Personal Information to employees, agents, advisors and consultants who We believe reasonably need to come into contact with that information to provide services to You or in order to do their jobs.

    5. We may provide information, including Personal Information, to third-party service providers to help Us deliver Our services efficiently and effectively. Service providers are also an important means by which We maintain Our Platform and mailing lists. We will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Our behalf through confidentiality agreements and otherwise. 

    6. We do not intend to transfer Personal Information without Your consent to third parties who do not agree to be bound to act on Our behalf or under this  Policy unless such transfer is legally required. Similarly, it is against Our policy to sell Personal Information collected online without consent.

    7. The restrictions set out herein shall not apply to disclosure of Confidential Information if and to the extent the disclosure is: (a) required by the applicable law of any jurisdiction; (b) required by any applicable securities exchange, supervisory or regulatory or governmental body to which the relevant party is subject or submits, wherever situated, whether or not the requirement for disclosure has the force of law; (c) made, by Trica Equity, to its shareholders, managers, advisors and affiliates; or (e) made to employees and representatives on a need to know basis, provided that such persons are required to treat such information as confidential through written agreement in terms which are no less strict than this Policy.

    8. This Policy does not apply to any information other than such information collected by Trica Equity through the Platform. This Policy shall not apply to any unsolicited information You provide Us through this Platform or through any other means. This includes, but is not limited to, information posted to any public areas of the Platform. All such unsolicited information shall be deemed to be non-confidential and Trica Equity shall be free to use, disclose such unsolicited information without limitation.

    9. You acknowledge and agree that any User Information You provide directly or indirectly to another User of the Platform, whether or not through the Platform, may not be subject to the same security or confidentiality offered by Trica Equity and that Trica Equity shall not have any responsibility in respect of such information under this Policy even if it was provided through the Platform.

You agree to indemnify and hold Trica Equity harmless from:(i) any actions, claims, demands, suits, damages, losses, penalties, interest and other charges and expenses (including legal fees and other dispute resolution costs) made by any third party due to or arising out of any violation of the terms of this Policy; or (ii)any acts or deeds, including for any non-compliance or violation, of any applicable law, rules, regulations on Your part; or (iii) for fraud committed by You.

We have made every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy.

The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

    1. In accordance with the Information Technology Act 2000, the name and the details of the Grievance Officer at Trica Equity is provided below. You may (a) request access to Your Sensitive Personal Data or Information; (b) report any grievances in relation to Your Sensitive Personal Data or Information; (c) any security breach in relation to Your Sensitive Personal Data or Information; to the Grievance Officer.Mr. Sanjay Jha Email:support@trica.co

    2. This Policy shall be governed by and construed in accordance with the laws of the Republic of India and subject to the provisions of arbitration set out herein, the courts at Bangalore, India shall have exclusive jurisdiction in relation to any Disputes (defined below) arising out of or in connection with this Policy subject to the provisions of this Paragraph.

    3. Any action, dispute or difference arising under or relating to this Policy (Dispute) shall at the first instance be resolved through good faith negotiations between the parties hereto, which negotiations shall begin promptly, within 15 (fifteen) days after a party has delivered to the other party a written request for such consultation. If the parties are unable to resolve the Dispute in question within 15 (fifteen) days of the commencement of negotiations, such Dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time and rules prescribed thereunder. When any Dispute is under arbitration, except for the matters under dispute, Trica Equity and You shall continue to exercise the remaining respective rights and fulfil the remaining respective obligations under this Terms of Use.

    4. The arbitration shall be conducted by a sole arbitrator jointly appointed by Trica Equity and You. If parties fail to appoint an arbitrator within 30 (thirty) days after service of the notice of arbitration, such arbitrator shall be appointed in accordance with provisions of the Arbitration and Conciliation Act, 1996. The venue of arbitration shall be Bangalore, India.

    5. The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

    6. You agree and acknowledge that the provisions of Paragraph 10 (Confidentiality) are of importance to Trica Equity and monetary compensation may not constitute adequate relief and remedy to Trica Equity for non-performance by You of Your obligations thereunder. Accordingly, Trica Equity shall be entitled to claim specific performance and seek mandatory and/or perpetual injunctions requiring You to perform Your duties and obligations under such provisions.

Trica makes no representation that the content contained on the Platform is appropriate or to be used or accessed outside of the Republic of India. If You use or access the Platform from outside the Republic of India, You do so at Your own risk and are responsible for compliance with the laws of such jurisdiction.

We may update this Policy to reflect changes to Our practices. If We make any material changes, We will notify You by e-mail (sent to the e-mail address specified in Your account) or by means of a notice on this Platform upon the change becoming effective. We encourage You to periodically review this page for the latest information on Our privacy practices. By using this Platform and Our services, You consent to the terms of this Policy and to Our use and management of User Information for the purposes and in the manner herein provided.

    1. Please address any questions You may have about the collection, processing, usage, disclosure of Your information in writing to Us at support@trica.co. You can always withdraw Your consent for usage, processing of Your information by Us by writing to Us at the address mentioned above.

    2. We may contact You using the Personal Information You have given Us:

      1. In relation to the functioning of any service You have signed up for in order to ensure that We can deliver the services to You;
      2. In relation to any transaction entered by You on Our Platform to subscribe to services;
      3. Where You have opted to receive further correspondence;
      4. To invite You to participate in surveys, opinion polls, etc., about Our services or otherwise (participation is always voluntary); and
      5. to provide You updates and information in relation to Our services.